How you can help us?

  1. Home
  2. How you can help us?
  • Be on time for your appointment. If you are more than 10 minutes late for your appointment, you may be asked to rebook.
  • Tell us in good time if you need to cancel your appointment so that we may offer your appointment to someone else.
  • Remember, one appointment is for one person. If you need to discuss more than one patient, please book a separate appointment for them.
  • We run on call clinics. These are for one, new problem. Please do not discuss on-going problems in these appointments.
  • We recognise you may sometimes need to discuss more than one thing. Please let the reception staff know if this is the case when you book so we can offer you a double appointment.
  • Please request a home visit as early as possible so arrangements can be made.
  • Always tell us if you change your address or phone number. 
  • The practice operates a zero tolerance policy any patient that is violent or abusive to any member of staff may risk being removed from the practice list.