How you can help us?

Be on time for your appointment. If you are more than 10 minutes late for your appointment, you may be asked to rebook.
Tell us in good time if you need to cancel your appointment so that we may offer your appointment to someone else.
Remember, one appointment is for one person. If you need to discuss more than one patient, please book a separate appointment for them.
We run on call clinics. These are for one, new problem. Please do not discuss on-going problems in these appointments.
We recognise you may sometimes need to discuss more than one thing. Please let the reception staff know if this is the case when you book so we can offer you a double appointment.
Please request a home visit as early as possible so arrangements can be made.
Always tell us if you change your address or phone number.
The practice operates a zero tolerance policy any patient that is violent or abusive to any member of staff may risk being removed from the practice list.