Community Health Centre

Patient’s rights and responsibilities

As a patient you have the right to:

a) be registered with a named doctor

b) change doctor if desired (but please remember that you may have to see any of the doctors if your need is urgent or an emergency)

c) receive emergency care

d) receive appropriate drugs and medicines

e) be referred for specialist or second opinion if you and your GP agree

f) see your medical records or a copy, subject to certain laws

g) know that by law, everyone working for the NHS must keep the contents of your medical records private

h) as a young patient, bring in a friend to support you in your consultation with the doctor or nurse

With these rights come responsibilities for the public. That means being:

a) courteous to staff at all times

b) as prompt as possible for all appointments (you may not be seen if you are over 10 minutess late, and it will be at the clinician’s discretion)

c) responsible for cancelling appointments in adequate time (if you do not inform us in advance, then you will be regarded as missing the appointment. If you miss 3 appointments within a 6 month period, we reserve the right to remove you from our list. You will not be allowed to rejoin for 6 months.)